Alcatel-Lucent OmniPCX Enterprise Datasheet - Technical specifications (PDF версия)

Premium Business
Communications

User experience

• Centralized directory with call by
  name
• Multi-line telephony
• Call options, including speed dial
• Audio conferencing
• Personal and enterprise call routing
  and forwarding
• Call shift of current session between
  desk phone and mobile device of
  choice

• Automatic shift with Near Field
  Communication (NFC) smartphones

• Call-back and call history features
• Messaging notification and control
• Contextual voice prompts
• Informal group features
• Desk-sharing for shared offices

• Alcatel-Lucent Premium
  DeskPhones (IP)
• Logon, logoff, re-logon
• Automatic logoff

Manager/assistant

• Teams
• Filtered lines and private lines
• Text messaging, IM and voice
  messaging
• Discreet listening

Teams and groups

• Hunting groups and queues
• Supervision

Multi-tenancy

• Services per entity:

• Speed dial
• CLIP/CLIR
• Auto attendant
• Greeting message
• Music on hold
• Night service

Supported phones:

• Alcatel-Lucent New Office
  Environment (NOE) protocol

• Alcatel-Lucent 8008, 8018
  DeskPhones (IP)
• Alcatel-Lucent 8028s, 8058s,
  8068s, 8078s Premium
  DeskPhones (IP)
• Alcatel-Lucent 8029s, 8039s
  Premium DeskPhones (digital)
• Alcatel-Lucent 4018 IP Touch (IP),
  4019 IP Touch (digital)
• Alcatel-Lucent IP Desktop
  Softphone
• Alcatel-Lucent 8118, 8128 WLAN
  Handsets

• Alcatel-Lucent 8232, 8242, 8262,
  8262EX DECT handsets

Essential Business
Communications

User experience

• Multi-line telephony
• Personal call forwarding
• Informal group features
• Message waiting indication
• Computer Telephony Integration (CTI)

Supported phones

• Session Initiation Protocol (SIP)

• Alcatel-Lucent 8088 Smart
  DeskPhone
• Alcatel-Lucent 8028s Premium
  DeskPhone
• Alcatel-Lucent 8001, 8001G, 8008,
  8018 DeskPhones
• Alcatel-Lucent 8135s IP
  Conference Phone

• Third-party SIP phones and
  softphones

• Alcatel-Lucent Application Partner
  Program (AAPP)

Huddle video rooms

• Session Initiation Protocol (SIP)
• Peer-to-peer video
• Join a video conference

• Alcatel-Lucent OpenTouch®
  Multimedia Services
• Third-party video room systems
  (AAPP)

• Supported phones

• 8088 Smart DeskPhone

Unified Communications
Collaboration

Enterprise mobility,
integration, enterprise
messaging

• Cloud-based UC&C:

• Alcatel-Lucent Rainbow cloud
  connectivity
• Alcatel-Lucent Rainbow user
  experience
• See on-the-phone presence status
• Search directory and click to
  call from desk phone or cordless
  handset
• Pop-up notification when phone
  rings
• Communication history
• Call to/from Rainbow client
  (WebRTC Gateway)
• One number service: desk phone,
  Rainbow smartphone and desktop
  apps

• Premise-based UC&C:

• OpenTouch Multimedia Services
• Alcatel-Lucent OpenTouch
  Conversation user experience

Messaging

• Integrated voice messaging:

• Alcatel-Lucent 4645 Voice
  Messaging Service

• Unified messaging and fax:

• OpenTouch Multimedia Services

• Centralized voice messaging:

• Alcatel-Lucent OpenTouch
  Mesage Center

• Centralized fax management:

• Alcatel-Lucent OpenTouch Fax
  Center

• Third-party SIP voice messaging:
  AAPP

Web conferencing

• Premise-based UC&C:

• OpenTouch Multimedia Services

Customer welcome and
Contact center

Greeting services

• Call queuing services
• Alarm indication
• Attendant group features
• Busy Lamp Field
• Multi-tenant services
• Record online
• Trunk and charging features
• VIP line features
• User management features
• Add-on module
• Headset capability

Attendants

• Centralized attendant console

• Alcatel-Lucent 4059EE Attendant
  Console

• Attendant contextual menus

• 8058s, 8068s, 8078s Premium
  DeskPhones

• Automated Attendant application:

• Alcatel-Lucent Visual Automated
  Attendant

Voice announcement

• External/Internal voices guides

• From audio station, Premium
  DeskPhones
• From audio file in Supervision
  Desktop

• Interactive Voice Response:

• Alcatel-Lucent 4625 Interactive
  Voice Response

Customer welcome and contact
center

• Alcatel-Lucent OmniTouch Contact
  Center Standard Edition:

• Built-in OmniPCX Enterprise call
  distribution
• Distributed distribution over ABC
  network
• Agent context menus: 8008,
  8018, 8019s DeskPhone, 8028s,
  8029s, 8068s, 8078s Premium
  DeskPhone, IP Desktop Softphone
  Supervision desktop application
• Reports
• Alcatel-Lucent OpenTouch
  Customer Service: multimedia
  interactions
• DECT 8232, 8242, 8262

Recording and quality
management

• Phone, softphone and trunk
  recording:

• Alcatel-Lucent OmniPCX RECORD
  Suite
• Third-party recorders: AAPP
  
  

Emergency communication
services

Building and campus emergency
communications solution:

• 112 (EU), E911 (North America)
  services

• Alcatel-Lucent Emergency
  Notification Server

Hospitality communication
services

• 8088 Smart DeskPhone
• Premium DeskPhones, 8018
  DeskPhone, or analog phones
• Guest features
• SIP phones
• Room service features
• Room directory features
• Billing and barring features
• Integration with Property
  Management Systems: AAPP

Architecture

System architecture

• 100% software architecture:

• 100% IP, SIP communications
• Communication Server
• Software media services

• Hybrid architecture:

• IP, SIP, digital, analog, DECT
  communications
• Communication Server
• Rack modules and Cabinets
  for media services and TDM
  connectivity

Capacity

• Single server or VMware delivery:
  15,000 IP users or 5000 TDM users
• 100 servers in a single network
• Fully networked servers, 100,000 IP/
  TDM users with single image
• 250 servers in a supra network
• More than 1 million users in a supra
  network
• BHCC per server: 300,000
• Software media services

• IP, SIP, ABC network deployment
• Up to 120 ports per virtual
  machine
• G.711, G.729.AB, G.722
• Transcoding
• Ad hoc, meet-me and mastered
  audioconferencing
• Dynamic voice guides

High availability

• Communication Server and database
  duplication
• Seamless communications failover
• Ethernet redundancy on INTIP-3,
  GD-3 and GA-3 boards
• Full-featured branch office
  survivability
• Backup signaling link for branch
  office survivability

Communication Server
platform

Industry servers

• Lenovo servers
• HP ProLiant DL servers

Virtual machines

• VMware vSphere
•  Linux Kernel-based Virtual Machine
  (KVM)

Hosted cloud platform

• In Alcatel-Lucent OpenTouch
  Enterprise Cloud

Optimized platform

• In Rack modules and Cabinets

Rack modules and Cabinets

OmniPCX Enterprise RM1
(19-in. rack)

• 3 modular slots (stackable up to
  3 with RM3)
• Hot-swappable boards
• Height: 66 mm 
• Width: 442 mm 
• Depth: 400 mm 
• Weight: 10 kg

OmniPCX Enterprise RM3
(19-in. rack)

• 9 modular slots (stackable up to
  3 with RM1)
• Hot-swappable boards
• Height: 154 mm 
• Width: 442 mm 
• Depth: 400 mm 
• Weight: 17 kg 

OmniPCX Enterprise M2 (cabinet)

• 1 ACT 28 or 2 ACT 14
• Hot-swappable boards
• Height: 740 mm 
• Width: 570 mm 
• Depth: 516 mm 
• Weight: 70 kg

OmniPCX Enterprise M3 (cabinet)

• 2 ACT 28 or 4 ACT 14
• Hot-swappable boards
• Height: 1500 mm
• Width: 570 mm
• Depth: 516 mm
• Weight: 110 kg

OmniPCX Enterprise ACT 14-in
data rack format (19-in. rack)

• 48 V power supply and
  battery backup
• Hot-swappable boards
• 1 ACT 14
• Height: 264.4 mm 
• Width: 486.3 mm
• Depth: 383.4 mm 
• Weight: 30 kg 

OmniPCX Enterprise ACT 28 in
data rack format (19-in. rack)

• 48 V power supply and battery
  backup
• Hot-swappable boards
• 1 ACT 28
• Height: 530 mm
• Width: 486.3 mm
• Depth: 383.4 mm
• Weight: 70 kg

Connectivity

• Hybrid SIP, IP, digital, analog
  switching
• Pv4 or IPv6 support

SIP

• SIP proxy/registrar/redirect server
  and SIP gateway
• Server redundancy (active/passive)
• Branch office survivability

IPv6

• IPv6 and IPv4 dual stack

• Communication server
• RM1 and RM3

• IPv6/IPv4 proxy

• RM1 and RM3

• IPv6 or IPv4 stack

• Premium DeskPhones (IP)

IETF standards

• SIP RFC: 1321, 2327, 2617, 2782,
  2833, 3261, 2543, 3262, 3263,
  3264, 3265, 3311, 3323, 3324,
  3325, 3327, 3515, 3725 (partial),
  3842, 3891, 3892, 3398, 3608,
  3903, 3960 (partial), 3966 (partial),
  4028, 4497, 4568, 4733, 4904,
  5009, 5806, 6140, 7433
• RTP RFC: 1889, 1890, 2198, 3362,
  3550, 3551, 3711

VoIP

• G.722 audio wideband
• G.711 A-law and μlaw, G.723.1A,
  G.729.AB audio
• Call admission control
• Automatic compression algorithm
  allocation
• Dynamic jitter buffer, echo
  cancellation, packet loss concealment
  (PLC), VAD: silence suppression and
  comfort noise generation
• DTMF Q23, robust DTMF relay,
  RFC 2833, in band DTMF
• Generic signal qualification and
  modem transport
• Anti-saturation mechanism;
  backward and forward automatic
  gain control
• Embedded signal quality diagnostic
  tool
• QoS: TOS or DiffServ tagging, 802.1 p/Q

Fax

• G3, super G3 fall-back
• Automatic fax detection
• G.711 transparent and T.38
  (Alcatel-Lucent protocol and SIP)
  and T38 with G711 fallback (SIP)

DECT

• DECT/GAP

• Alcatel-Lucent 8212 DECT Handset
• Third-party GAP handsets

• DECT/Alcatel-Lucent GAP (AGAP) for
  Premium Business Communications

• 8232, 8242, 8262, 8262EX DECT
  Handsets

• Built-in controller
• Hybrid IBS/RBS and IP DECT
  networks

• Alcatel-Lucent 8340 IP DECT
  Access Point
• Alcatel-Lucent 8378 DECT IP-xBS
  base station
• Alcatel-Lucent 8379 DECT IBS
• Alcatel-Lucent 8318 SIP-DECT
  single Base station

• Advanced Radio Base Station (RBS)

• Dedicated DECT8 board

VoWLAN

• Premium Business Communications

• 8118, 8128 WLAN Handsets

• Alcatel-Lucent OmniAccess® WLAN
  access points and WLAN controllers

• Built-in QoS

Public networking protocols

• SIP, SIP/TLS, E164 support

• Audio, video

• T0 ISDN
• T1-CCS ISDN (T2)
• E1 CAS
• T1 CCS (PRI)
• T1 CAS
• DID/DDI or NDDI/non-DID analog
  networks

Private networking protocols

• Alcatel-Lucent ABC

• User feature transparency
• Network-wide management
• Network-wide routing
• Centralized applications

• IP

• ABC based on enhanced QSIG
  (tunneling) and SIP for VoIP
• SIP, H.323v2
• ABC VPN for networking over
  ISDN/ PSTN network

• TDM

• ABC
• QSIG BC, QSIG GF, DPNSS

Operations

Element management

•     Command Line Interface
•     Web-based management

• Configuration
• Mass provisioningCentralized operations

•     Alcatel-Lucent OmniVista 8770
Network Management System
•     Media and Management IP flows
separation
•     Cloud Connect Operations

• Cloud-based license control

Business process integration

Interfaces for Alcatel-Lucent
Application Partner Program
(AAPP)

• SIP
• XML web services
• CSTA, TSAPI Premium Server, TAPI
  Premium Server, RTI, WMI
• LDAP
• DR-Link (IP and TDM)
• Alcatel-Lucent Hospitality Link,
  InfoCenter
• OmniVista 8770 Ticket collector,
  OpenAPI and SNMP proxy
• QSIG, Paging Interface
• SNMP v1/v2c/v3 for complete NMS
  integration
• OmniPCX Open Gateway: Call control,
  Management and Analytics

Security

Authentication

• Local, RADIUS, authentication
• IEEE 802.1X TLS1.2
• Integrated audit tool to assess
  security management

Traffic filtering

• Communication Server

• Trusted hosts file
• TCP wrapper function

• Premium DeskPhones

• ARP spoofing protection
• PC port switch VLAN filtering

Encryption for management

• SSHv2 for secure sessions (such
  as Telnet, FTP)
• TLS1.2 for secure HTTP session
• LDAPS for directory access

Native encryption

• Client/device confidentiality
  (signaling protocol and media)
• DTLS 1.2 with AES 256 and SRTP
  with AES 128

• Pure software based
• SHA2 certificate authentication
• Premium DeskPhone (IP) and
  IPDSP
• GD3/INTIP3/OMS and PCS
• DTLS scalability with External
  Encryption Gateway

• TLS 1.2 with AES 256 and
  SRTP with AES 128

• SIP trunks

IP premium security encryption

• Client/device confidentiality
  (signaling protocol and media)
• IPSec and Secure RTP (AES 128 bits)

• Premium DeskPhones (IP) and IP
  Touch
• GD-3 and GA-3 boards
• Alcatel-Lucent IP Premium Server
  Security Module
• Alcatel-Lucent IP Premium Media
  Security Module

• Secure SIP/SRTP with security
  modules

Integrity

• Media gateway, Premium
  DeskPhones binary signatures
  User policy enforcement
• Call monitoring and barring
• Internal toll fraud protection by class
  of services

Session Border Controller

• SIP perimeter defense:

• Alcatel-Lucent OpenTouch Session
  Border Controller
• Remote worker with 8008(G),
  8018, 8028s